Testimonials

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Installing guys were on time, and my table shoots perfect. I chose this company because of the reviews, so therefore I would highly recommend this company if you’re in the market for a table. -Darius H.

Great guys to work with. Harrison was awesome and a pleasure to do business with. -Andy T.

I am very happy with my pool table. I had an issue with it, and they resolved it. It is the centerpiece of my mancave, and I couldn’t be happier with the install technicians. They were very friendly and informative. -Stephen l.

I walked into the store and was amazed by the quality pool tables available. I was offered assistance immediately, and our salesperson took the time to go over the differences in pool tables. I will always recommend Carolina Pool Tables Plus. -Z. B.

I have had a great experience will Carolina Pool Tables Plus! The sales staff is helpful and patient without being pushy. We had our table installed yesterday, and the crew was professional and knowledgeable. I would recommend them any time! -Tripp R.

We went to Carolina Pool Tables Plus thinking that we knew what we wanted, and through their excellent customer service, they helped us find the perfect table for our space, lifestyle and even length of ownership. They didn’t just sell us a table; they listened and sold us the perfect table for us! We are thrilled and recommend them to anyone we talk to who mentions a pool table. Oh, and the installers were so wonderful: on-time, courteous, informative and just nice people. -Denise G.

We had a wonderful experience all around! I had contacted the company asking about different pool tables and if they would deliver to my area, as we are about 5 hours away. The next day, Miss Cindy called me to discuss options and then emailed me tables in our price range. She even encouraged me to shop around for a table from a closer store because we would probably save money on the delivery, but no closer store even responded to my request. After we finally decided on a table, it was ordered promptly and I was given quite a few days as options to be delivered and installed. We picked Monday, July 6 but unfortunately our installers ran into trouble with their truck. I was called by Miss Cindy who was very apologetic, but honestly, it could happen to anyone! Today (July 7th) our installer, Larry, called me by 10 a.m. (as promised) to apologize and tell me they would be by the house between 2-2:30 and then called again when they were half an hour out. The men were prompt and incredibly nice. They made sure we liked the position of the table and then went to work. The gentlemen were done in a little over two hours, and the table looks and plays amazing! Larry answered all our questions about caring for the table and gave us additional instructions. I highly recommend this company! -Paisley B.

Great staff here! I purchased a quality table one year ago at a very fair price. Cindy was very knowledgeable of the products. I had a leveling issue a few months later, and they came back at no charge to fix the issue. Once again, a great staff to work with! -Robert F.

Crews showed up on time and got the table set up and reviewed with me prior to cleaning up and leaving. -C- TEC

I will give Carolina Pool Tables Plus 5 stars for their overall service and quality of merchandise (pool tables and accessories). -Jesse D.

These people really know what they’re talking about. They saved me from making a purchase on some cheapo table. They gave me a military discount, and are very nice. -Justin E.

We had a great experience shopping for our pool table. Brody was very helpful and answered all our questions. The price was reasonable compared to other places we had shopped, and he worked past his closing time to get us the best deal possible.

- D.P.

I shopped in Columbia & Charleston, SC for a pool table for my husband. I came to Carolina Pool Tables Plus three different times, and all three times, I was greeted and assisted like a buyer. There was no guarantee that any visit would result in a purchase. During the third visit, I realized that these were genuine people whom I would love to do business with, and the delivery was a breeze. The gentlemen came in a timely fashion and installed the table. I love the professionalism of both the store and delivery. You must check out this store for all your billiard needs, and you will love the staff. -Cynthia P.

Great place with great service. I found what I was looking for at the right price. Thanks, Brody!

- Jaime E

We were looking for a pool table around Charlotte, and we found Carolina Pool Tables Plus. As soon as we entered, Brady Williams greeted us, and immediately we felt that this was the place. He was professional and friendly, and he showed us the tables and told us about the different ones and helped us to select the right one. We were very pleased with the service he provided.

- Marco B.

We wanted to be able to use all the space in our new home and decided to convert the formal dining room into a pool room. (No one nowadays uses their formal dining rooms). We have an open concept floor plan and wanted to make sure it was a nice one, but at a reasonable price. We checked online and found a few but went with Carolina Pool Tables Plus in Charlotte. Dan Riddle was kind enough to show us our options and provided us with the knowledge to make a sound decision. We ended up buying a pool table and a shuffleboard! The quality and pricing were too good to pass up. If you are looking for Great customer service and products, go check them out and ask for Dan!

- Eric M.

Brody was very helpful in showing us a number of options. He was extremely knowledgeable and helped me find the perfect pool table for my home. I highly recommend.

- Zach P.

Great service. They were willing to take the time to show me and explain options and materials. I love my table! -Joe T.

Cindy, the owner, is an extremely knowledgeable person. She invested at least 1.5 hours with me and my wife to explain the technical aspects of the pool tables. We purchased a pool table from her and can’t wait to have it delivered. Her prices are very competitive. -Mohsin Z.

Carolina Pool Tables Plus has taken care of all issues we had. We had a great experience with the company. We would recommend everyone who is purchasing a pool table to use them. -Savanna R.

I went to an estate sale to buy a pool table, but it was sold by the time I got there. I decided to stop by Carolina Pool Tables Plus on Two Notch Road, and it turned out to be the best decision I could have made! Cindy and her staff were very knowledgeable. I ended up ordering a custom table from Oregon. When it arrived, it met all of my expectations and then some. The installers were excellent. We have received numerous compliments! -Linda B.

They were extremely informative on the innerworkings of the pool table and got us up and running in no time. -Will

Great products and great customer service! I will soon be going back to add to my cue stick collection! -L. B.

The sales woman was very in-tune with our needs and found us a pool table below our price range. The delivery was done very shortly after the purchase. When the guys came to set up, they did a great job and cleaned up after themselves. -Jessica D.

It’s not often you can spend money somewhere and feel great about it as you walk out the door. My husband and I couldn’t be happier with the service we received from Carolina Pool Tables Plus. Someone online helped us find a beautiful, quality constructed table within our budget. When we arrived at the store, Justin was a pleasure to work with and able to address any other questions or concerns we had. The setup and delivery guys were extremely polite and knowledgeable and were very careful not to damage anything else in my home. The entire process was a breeze– absolutely the easiest purchase I’ve made in my adult life. We love our Legacy table. It looks great and plays great. I will, without a doubt, recommend Carolina Pool Tables Plus to everyone I know. -Lisa M.

So far, our experience has been amazing! Brody has been excellent to work with. He is very knowledge about the products he is selling and helped guide us to the table that would best fit our needs. We are expecting delivery next week, which was faster than what we were expecting. Thank you for all of your help, Brody.

- Michael H.

Brody was great to work with! I was so excited to get my pool table, and now that it’s installed, I’m still excited! It’s so perfect! The guys who installed my pool table were prompt, professional, and quick. The quality is so pretty, and the prices are great! I’m so happy I was referred to this place. I will refer others.

- Micha C.

I knew I was going to put a pool table in the house I was building but wasn’t sure about how much I wanted to spend or which brand to buy. I talked to every billiards dealer in the Charlotte area, and Cindy at Carolina Pool Tables Plus was the most knowledgeable, professional person I spoke with. She really knows her stuff, went over in detail the differences in construction by manufacturer and was very patient and helpful answering my many questions. I almost bought somewhere else but ended up with Carolina Pool Tables Plus because I was most comfortable dealing with her. I got a Connelly and could have spent less for a lesser table, but I’m confident I got a very fair price for the quality I received. Installation was right on time and done very well. I recommend Cindy at Carolina Pool Tables Plus without reservation.

- David M.

I had a blast being in the showroom. Not only is it beautiful, but you will also learn so much about something you are about to put a lot of money into! You learn key differences in how these tables are made and why prices are where they are. If they don’t have something to your liking (VERY DOUBTFUL), they will customize you a table– you pick everything. Felt, feet, design, everything! Make your own custom table to match the room it’s going into perfectly! Definitely check this place out!

- Joshua S.

My salesman, Dan Riddle, was very knowledgeable about the brands and quality of his products. He gave us an outstanding deal that includes the table in the fabric of our choice, accessories, delivery, and setup. I am so pleased and can’t wait for it to arrive.

- Patricia M.

Brody was very helpful in showing us a number of options. He was extremely knowledgeable and helped me find the perfect pool table for my home. I highly recommend.

- Andrew B.

We had an awesome experience at Carolina Pool Tables Plus. The owner and salesperson were very knowledgeable and helped us to make the right choice. The installers were also wonderful, and we even had a delivery date a week earlier than we expected. Thank you, Carolina Pool Tables Plus!

- Saundra T.

Brody was extremely helpful and knowledgeable. He addressed all of our concerns and provided us with the information we needed to make a great decision. We were very pleased with our experience at Carolina Pool Tables Plus and would highly recommend it.

- Fallon R.

We’re new to the Charlotte area and stopped by just looking. However, Brody is such an awesome and patient guy that we walked away with an excellent custom pool table. I would highly recommend visiting their floor room. My first ever written review . . . so I honestly stand behind this experience.

- Jim D.

Great owner and staff. They worked with us to find just what we needed and delivery happened within 2 days! Highly recommend! -Terri K.

Just bought a Presidential Kariba pool table at Carolina Pool Tables Plus. Justin helped us choose what we need and the owner was nice. Great experience with them. Best pool table dealer in Columbia area. -Chuan C.

We got our pool table and dart board from Carolina Pool Tables Plus. Their prices and selection are better than anywhere else in town. We were very pleased with their customer service and their delivery and setup. -Andrea G.

We purchased a pool table, poker table, and bench to house the pool cues. We could not be happier! The service was excellent, and Cindy delivered everything she promised! Outstanding in every respect! -Sandra M.

Thank you! I really appreciate the quality of your service and the friendly and caring approach that sets you apart. Your staff and technicians were professional throughout the process to include on-time delivery and setup as promised. We are very pleased with the design and quality of the product. Thanks again for demonstrating that such quality of customer service is still a priority. -James S.

The service here was great. I met the owner, Cindy, and she was fantastic. She actually gave me a good deal. Her salesman was on point with his salesmanship. I would recommend anyone to shop at Carolina Pool Tables Plus. -Juliet J.

We recently relocated from across the country, and our pool table was not assembled correctly by the moving company. We spoke to Cindy at Carolina Pool Tables Plus on Two Notch Road in Columbia about the problem caused by the moving company, and she sent her technicians to assess the situation. Her technicians were on time, courteous and knowledgeable. Based upon their assessment of the irreparable damages caused by the moving company, we were reimbursed by the movers. Subsequently, we visited Cindy to purchase a replacement pool table. She readily understood the type of table in which we were interested, showed us a good selection, and sold us a table that we love. When they came to assemble the pool table, her technicians were again on time, courteous, and capable. I highly recommend Cindy and her team. -Nancy C.

Justin was fantastic! He explained all the ins & outs of pool tables & helped us make a perfect choice for us. Great service & a really great selection!! -AmyLee C.

The Carolina Pool Tables staff was very friendly and helpful. I purchased my pool table 8 months ago, and it is still very nice and sturdy. They really know what they’re talking about and saved me from buying some cheap table that wouldn’t stand the test of time.

- Justin E.

Great selection and customer service. The salesperson patiently worked through all of the available tables and packages until we found the perfect option for our family. Pool table was ordered and arrived exactly on time. Delivered to vacation home and installers worked with smiles until everything was perfect! We couldn’t be happier.

- Michael K.

Carolina Pool Tables Plus did a wonderful job accommodating my needs for a pool table. They made sure every part of the process was done correctly. I’ve had my table for about 6 months now, and it still plays perfectly. I would recommend this company to anyone

- David G.

Despite our showing up very close to closing on a weekend, Brody took the time to really understand what our priorities were and what sort of table made the most sense for us. He covered everything from the different ways higher and lower-end tables are constructed to which felt to use to most closely resemble what I see during league play. On top of that, he made us a great deal on the table and accessories. I would strongly recommend Brody and Carolina Pool Tables Plus, and we’ll be back when it’s time to add, upgrade or replace accessories.

- Phil M.

Cindy is absolutely AMAZING! She was so knowledgeable and so patient with us when we picked our beautiful pool table. Don’t use any online platforms to get your next pool table— go talk to Cindy and she’ll hook you up!!!

- Emily S.

I had a great experience with the salesmen. I really didn’t know how pool tables are made until I stopped in and they showed me a great presentation. -Mike W.

 Excellent experience with Carolina Pool Tables Plus. I worked with Brody, who was a wealth of information and addressed all of my questions. Moreover, you will learn a great deal from Brody about pool table construction and build quality to ensure you choose the table that is right for you and your family.

- Scott S.

Great and wonderful customer service! Before I left, I felt like I was a pool table expert! Christina knows her stuff! Thank you! -Toi R.

Excellent service and great deal. Fast, easy and quality. Dan Riddle was well informed and helpful. We would really recommend!!.

- Nicole T.

The Charlotte showroom itself, prices, table selections and options are great, but it was Harrison’s knowledge-imparting, no-pressure style that gave us a warm fuzzy about dealing with Carolina Pool Tables Plus over other local stores. After my first visit, CPTP and Harrison became the one to beat. Other stores were too pushy or were just like “Oh hey, you want to buy a pool table? Here they are.” The installers were awesome, too. They were efficient and not in a hurry, making sure everything was perfect.

- Jeff P.